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Frequently Asked Questions



How old do you have to be to rent a car from mph club®?



Any drivers over 25 years of age with clean driving records may rent from mph club®. You must have no DUI convictions, major moving violations, or similar infractions or this will prohibit you from renting with us.


Is auto insurance required?



With the high end types of vehicles that are being rented and the demands of the insurance industry, all drivers renting with mph club® must carry their own physical damage and liability policies and must make sure to verify with their insurers that coverage is provided for the vehicle they have chosen to rent.


Do you rent to international visitors?



Yes, vehicles are available to international visitors provided they have a valid passport and driver’s licence from their home country.


Can I add additional drivers if I rent the vehicle?



Yes, additional drivers over the age of 25 may be registered as authorized drivers. We allow a limit of 3 drivers per car. Each driver must have proper auto insurance coverage in order be added.


What services do you provide for Delivery?



We want to make your experience as convenient as possible with delivery and pick-up brought to your front door.
All delivery arrangements must be made 24 hours in advance in order to guarantee you receive your vehicle on-time. If you would like your car delivered to the airport you are arriving at your airline and flight number will be required to ensure you receive a timely delivery. Your car will be waiting for you as you exit the airport. Delivery fees may apply in some cases, please feel free to contact us if you have further questions.Any changes or alterations to delivery or pick-up locations/times with less than 24 hours notice may incur an additional transportation fee.


Do you require a security deposit?



Yes, a damage deposit by authorization of a credit card is preferred in order to rent a vehicle. Damage found on the vehicle when returned will be billed to the authorized credit card. Damage deposits range from $5,000 – $12,000 also depend on the vehicle being rented and the drivers insurance information. A seven day advance period is required for damage deposits paid by check or cashiers check. We also accept a cash retainer to be applied to the damage deposit that will be returned at the end of your rental cycle.


Can I cancel my rental at any time?



After a reservation has been made, we authorize your credit card for $500 or 50% of the total rental cost (whichever is greater will be applied). If you reschedule, cancel, or do not show up for your reservation less than 7 days before hand you will be charged 100% of the total rental cost as a cancellation fee. The cancellation fees may be waived (At our sole discretion) for special or unforeseen circumstances (hurricanes, tropical storms, etc.)


What payment methods do you accept?



Mph club® prefers VISA, Mastercard, American Express and Discover as method of payment for rental damage deposits and fees. Checks or cashier’s checks may be accepted if presented seven business days in advance. Cash is also accepted.


Can I drive my rented vehicle anywhere?



Rental vehicles may not be driven outside the state of Florida, without prior written approval.


Is there anything I can’t do once I rent a vehicle?



Mph club® policy prohibits vehicles to be used:

• by anyone without a drivers license or driver’s who have a suspended or restricted license
• for any illegal purpose or illegal activity
• for pushing or towing anything
• to exceed any posted speed limits
• on any unpaved surface
• to carry persons or property for hire
• in any race, rally, speed contest, speed test, speed endurance contest, demonstration, or on or near any racetrack or road course.
• to teach someone how to drive

If these Prohibited Uses occur, we reserve the right to remotely disable your rental vehicle and retrieve it.


What happens if I get a ticket while driving the car?



The renter is liable for all speeding, traffic, parking, or other tickets or violations issued while the vehicle is in your possession and must pay for any and all penalties, fees, towing charges, or impound costs.


How many miles come with the rental?



We offer 100 free miles per day. Each additional mile comes at a cost of $3 per mile.


Can my rental be delivered at 8am or 11pm?



Our normal delivery hours are between 10am and 6pm. Any deliveries outside of that time will incur a surcharge of $100 and up. We will do our best to work around your schedule.


Why do you have a 2 hour delivery window?



The 2 hour window is there for circumstances beyond our control (traffic, flat tires, etc). With this window in place there is a better chance of your rental arriving earlier than expected.


Does mph club® have hourly rentals?



mph club® does not have hourly rentals. The time that goes into each rental (prep / delivery / pick-up overhead) and the types of vehicles we have are not cost effective for the customer or the company to do hourly rentals.


I only need the car for an hour, could you please accommodate this request?



By renting it to you for the hour (or several) you need it, we are eliminating the possibility that we can rent the car to another customer.The car will be out for a full day regardless. So we must charge for a full day.


Can I rent for one day on the weekend?



No. Due to a huge demand for weekend rentals, we aren’t able to offer a one-day rental on a Friday, Saturday or Sunday. Similar to the question about hourly rentals, if we guarantee it to you for a day, we are unable to fill requests for 2 days, which is higher in demand for weekends.

If the rental is a “must-have” for your wedding/anniversary/surprise gift, which falls on a weekend, getting yourself a guaranteed 100% reservation is to rent for a full weekend (Friday-Sunday, 48 hours).

We do offer “non-guaranteed” one-day rentals on weekends on a stand-by basis only. So on Saturday morning if the vehicle you want is still available, we’ll gladly rent it to you same-day for just that day.


Can I cancel if there is a death in the family?



mph club® realizes that matters of this nature happen and we are sorry for your lose. Unfortunately when someone calls to cancel a rental, there’s a good chance that they use the “death-in-the-family” excuse with us. Because there are a lot of people out there who use this excuse the same cancellation policies apply as above.


Does my own insurance cover the rental of a Ferrari if the car I drive is a Pontiac Sunfire?!



Yes. In all 50 states, if you carry full-coverage insurance (Liability, Comp, and Collision) your insurance will automatically carry over and cover a rental from us – regardless of what you drive or what you rent.


I’m under 21 and need a nice rental for prom, can my uncle/father/mother/sister rent it for me?



No. Our current policies prohibit vehicles being rented out for situations that may pass said vehicle to someone that does not fit rental criteria. However, if you’re a parent and want to arrange for a ‘chauffeur’ for the night, we’re happy to accommodate.


If I pay cash, do I still have to pay sales tax? If so, How much?



Yes. The Florida’s current tax rate will be applied.


Why the lion?



Here at mph club® we are considered the top of the food chain, as the lion is the king of his jungle!


Do you own the vehicles in your fleet?



Yes. Each vehicle is owned and registered to the company.


Are you licensed?



Yes.



CONTACT US


Toll Free: 888-674-4044
Email: info@mphclub.com
Opa Locka Executive Airport
4200 NW 145th St - Unit 2
Opa-Locka, FL 33054


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The mile per hour club is south Florida’s leading charter service company. Offering vast variety of luxury and exotic vehicles for hire as well as private jet and yacht charters. At mph club we provide our guests with boutique style 24-hour customer service for all their private transportation needs.

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